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Mum in tears as her toddler missed surgery after Royal Mail delayed NHS letter

⏱ 0:34 🌐 dailymail.com

During BBC Panorama, a mother broke down in tears as she revealed her three-year-old son missed a vital surgery after Royal Mail failed to deliver appointment letter.

↗https://www.dailymail.com/video/nhs/video-3134013/Video-Mother-cries-son-missed-surgery-Royal-Mail-delayed-letter.html

BBC Panorama mother surgery Royal Mail letter

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