Paula Vennells, under questioning from a lawyer acting on behalf of a number of subpostmasters, insisted she "loved" the Post Office before growing visibly upset and pausing to compose herself.On her third day of evidence to the Horizon IT Inquiry, the former Post Office boss said she "believed" she was asking the right questions about the Horizon system but accepted she "may not have" as she was not an IT expert.

Paula Vennells, under questioning from a lawyer acting on behalf of a number of subpostmasters, insisted she "loved" the Post Office before growing visibly upset and pausing to compose herself.On her third day of evidence to the Horizon IT Inquiry, the former Post Office boss said she "believed" she was asking the right questions about the Horizon system but accepted she "may not have" as she was not an IT expert.