Water companies will have to pay a £157.6 million penalty after missing key targets on reducing pollution, leaks and supply interruptions while customer satisfaction continues to fall, Ofwat has said.In an annual performance report on water firms, Ofwat said customer bills will be slashed in 2025-26 to reflect the penalties, with the total rebates calculated in December.

Water companies will have to pay a £157.6 million penalty after missing key targets on reducing pollution, leaks and supply interruptions while customer satisfaction continues to fall, Ofwat has said.In an annual performance report on water firms, Ofwat said customer bills will be slashed in 2025-26 to reflect the penalties, with the total rebates calculated in December.