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Damning figures that shame every GP surgery in England: Complaints reach record high, with 'poor communication' and 'staff behaviour' top reasons for patients' anger | Daily Mail Online
Over 134,000 written complaints about GPs were made to NHS England last year, with communication issues, staff attitudes and treatment errors driving the deluge.
β https://www.dailymail.com/health/article-15790955/GP-surgeries-breaking-NHS-rules-elderly-book-online.html