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Derby City Council's AI helpers only resolve half of cases
The digital assistants were introduced in 2023 to help website visitors and telephone callers.
↗ https://www.bbc.co.uk/news/articles/c1d2z253dgroThe digital assistants were introduced in 2023 to help website visitors and telephone callers.
↗ https://www.bbc.co.uk/news/articles/c1d2z253dgro